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It's not uncommon to get an error message that the website is experiencing complications during check-in. This is very frustrating when you feel like you're racing against the clock to get your earliest Port Arrival Time and have to do the steps sequentially as the app presents them. The caveat to the Port Arrival Time you get during check in is if you are taking DCL transportation from your Orlando-area hotel. This is especially true for resorts that are on-property at Walt Disney World.
Reserve Your Spot at It’s a Small World Nursery
Your face should be fully and clearly visible; please remove eyewear that prevents your eyes from being seen and any items on top of your head. There should be no other people or objects included in the photo. Guests wishing to consume wine or champagne that they have brought on board in one of the dining rooms will be charged a corking fee of $25.00 per bottle. These beverages must be packed in carry-on (not checked) bags or luggage.
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You will need it throughout different stages of the boarding process. It is a good idea to have a printed copy if you encounter any technological problems. The QR code will be used to board the ship because you have not yet received your KTTW cards. It may take some time for your online check-in to change from pending to approved. If a spa treatment, or appointment for Hook's Barbery on Disney Wish, is showing as “Sold Out,” you may want to check about availability once you board the ship on embarkation day.
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Here are the 11 most important things to do at the time of your Disney Cruise online check-in.Follow these steps to make your check-in smooth and easy. I’ve also made an infographic checklist, located at the end of this article.
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KTTW (Key to the World) Cards and lanyards will await you at your cabin in your Fish. You will no longer get your card at the desk in the port and use your QR code to board the ship. Read & agree to the cruise contract and print or email the contract. You will be given a Boarding Pass with a QR Code when complete.
You’re not required to check in at that exact time, but many guests choose to sacrifice sleep to complete their check-in right at midnight. If you’re going on a Disney Cruise Line sailing, you’ll be checking in for your cruise online. This was the only spot where the process had some issues. The upload photo feature was not working, but Eddie reported he was able to use his webcam to take a photos to complete this section.
The next section of your Navigator App displays the itinerary for the cruise you booked. This is where you will see your cruise broken down by day. Some of the important events available onboard will be listed here. In this section of your account, you will see some of the options that were available for you to choose during your Disney cruise booking. This includes your dinner seating time, trip insurance, Disney cruise ground transfers, and special requests.
Disney Cruise Onboard Activities Booking
You will need information about your plans before & after the cruise. If you are flying in for the cruise, you need your flight details, including Airline, Flight Number, Departure Time, and Arrival Time. Also, you will need your plans to leave the port after the cruise.
For check-in, you’ll need to have images of the required documents for all members of your party, including children. If you’re traveling with minors, you’ll have additional sections about Youth Activity Registration and Traveling with Minors. You can check in at any time between your check-in opening date and 3 days prior to your sailing. You should probably do it closer to opening day rather than 3, to give yourself time to rectify problems in case there are any hiccups with your documents.
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The photo you upload must be a color picture with no filters, one person per photo, with a neutral background. You cannot wear a hat or sunglasses in the photo, or any glasses that obscure your eyes. You cannot use the same picture that is on your passport. Passports or other identification information will also be reviewed in person at the port prior to embarkation.
When I am not working I love travelling, crafting, photography, playing board games, and planning vacations. This is because you may need to order some cruise items ahead of time, which might take time to ship. Such things as Blissets (which are awesome and fashionable anti-nausea bands), or perhaps custom Disney Cruise Line attire on Etsy, take time to arrive at your doorstep. When we come back from one trip, we're always excited for the next.
She's a Platinum DCL cruiser and veteran of 10 Adventures by Disney trips. Erin lives near New York City, where she can often be found indulging in her other obsession - Broadway theater. See our full post on understanding DCL preferences for more details on this topic. To complete check-in, you must scroll to the bottom of the contract and accept it. You can also grant, or choose not to grant, charging privileges to minors in your party. DCL has tinkered with check-in timing several times during the past few years.
If you still see “pending” a few days before sailing, you may want to give DCL a call to see what’s up. And as in all cases, be sure to bring all your documents with you to the port. There’s a lot of technical, legal info in the contract, but it makes sense to give it a read, particularly if you’re a first time guest or haven’t sailed in many years.
You'll upload citizenship documents for check-in if you don't have a passport. You'll need a photo of every traveler's passport, taken one at a time (not a group photo of the passports). Alternatively, a Passport Card may be acceptable if you travel between the United States, Mexico, Canada, Bermuda, and the Caribbean. You’ll go through security, drop off your luggage, and physically check-in for your cruise.
If you’re looking for additional advice and planning assistance with any Disney Cruise Line sailing, be sure to check out the Unofficial Guide to Disney Cruise Line. The Cruise Contract is the official document that outlines the rights and responsibilities of both you and DCL related to your cruise. There are different versions for cruises in different locations. You’ll have the opportunity to print the contract or have an electronic version of it sent to your email address. The odds of your emergency person being contacted are extremely small. However, you must choose someone that’s not traveling with you.
When you click on the Spa & Fitness tab, you will be directed to your cruise itinerary. You can then select the day that you would like to book a fitness and spa appointments. Disney Cruise Line offers many activities in this section including facials, massages, manicures, personal training, etc. You will need to add a credit card to the Onboard Account section. While on the cruise, DCL charges gratuities and anything extra you choose to purchase to your online account. In this section, you can also choose whether or not to grant charging privileges to your family members.
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